Thursday 2 October 2014

Interpersonal skills

Interpersonal skills

Fast about Interpersonal skills:

We are using that skills in our life. Every day we are using this skills to communicate and interacting with people. People working in developing with strong interpersonal skills lots of times are more successful in this work and in personal live.



What are verbal exchanges is ?

A verbal exchange is a normal conversation for example we are using verbal exchanges in face to face meeting by saying simple "hello" to other person

Signing language What is that ?

We are using this tape of language to explain what we mean by using manual communication and body language. That type of communication is used by deaf or dumb persons. for example :


Lip reading

Lip reading is a technique of understanding what person mean by visually interpenetrating the lips, face or tongue movement if normal sound are not available.

Techniques and cues

ways to speak by body language  by using body language or by using intonation are not verbal cues and signals.

Body language:

It's a type of speaking without using words (not verbal) when person toking something to second one and using body language answer are easier to understand body. By using that way to help your answer you must have a eyes contact with second person. For example of body language:



Intonation :

That type of language can be used to distinguish words. Sometimes we are using that type of Language emphasize the word we specialy mean.

Emoticons :

This is another type of not verbal language. Person sending emoticons for example ":D" to show he's happy or ":(" to tell hes sad or something did wrong. In internet is lots of types and designs of the emothicons for example:

Capitalization of text in emails:

In modern writing, there are simultaneous trends toward and away from capitalization. The trend in informal writing and much journalistic writing is away from it. Meanwhile, there is an unfortunate trend in business, corporate, and marketing writing to capitalize words for emphasis or to give words a little extra heft.

Thursday 25 September 2014

Staying safe online

Staying safe online

Today i know how to be safe by using internet and how to avoid viruses. Actual internet is very dangerous for not experienced users. Lots of websites are not checked by Anti-Malware  is infected by different viruses and worms. The best way to avoid getting infected is :

- have (actual) antivirus
- don't open email if you are not sure from where is it
- don't open un-checked websites
- always be sure your computer is safe before you start surfing the net

F.A.Q

How to be safe by searching online?

So, if you want to be safe by searching use only official searcher like a Google or Yahoo and don't open infected websites.

My site was hacked what i must do?

You can try to send information to Google they have lots of experience about getting websites back to the owner they should help you.

Remember !!

if your email account has been send an email like that don't be scared it's only a spam.
Dear Sir,

Despite receiving two calls for payment to date has not paid Mr. delinquent fee for Basic Package available Plikostrada services that you ordered on --/--/---- using an email address example@exmp.co.uk

Wednesday 24 September 2014

Skype, positive and negative leangue

Skype.

Today We were taught about using Skype to a collaborate. Skype is a communicator. We can use this application to call persons by internet without any costs. You can transfer files like a music photos and any other files. This program is very safe because if you don't want to show your personal information you can use hide personal info option

It's a one form of video conferencing by using Skype. This program have a video conference option to communicate with other people with using camera or not person can invite maximal 32 people to their video conference. 

Skype F.A.Q

How to download Skype and is it Free ?

Yes, It's free you can download it from official site


Is it safe ?

It's very safe because you don't must show your personal information and be sure Skype never show it without your consent

I can call from Skype to phone ?

Yes, but if you want to call to the mobile phone or homophone you must pay but it's very cheap.

Positive and negative language.

We were taught about positive and negative language too. Negative league for example "It's done call me next time and don't do the same mistake next time" and positive language "Is it done? If problem will be next time call me I want to help you". Positive language is very important in work like a IT Support Technician. Negative language is not good way!

Thursday 18 September 2014

Formal letter

Formal letter witch using Word 2010





Today we did a simple letter from email about work experience to Mr. Dickinson. I did a formal letter from my formal email 


Wednesday 17 September 2014

Formal email


I send email to Mr. Dickinson yesterday



It's a formal email from me. It's short but have a lots of information. It's about my work experience and that i'm looking for job.

Bubble.us and mind map

Unit 1 - Social impact

I did my first mind map on bubbl.us it's very useful side
This map is about Social Implication of ICT like on picture upper.  My mind map have very useful things about antiviruses communication and safe shopping in internet.This mind map was did with using site "bubbl.us" on this site you can do mind map on every subject you want.

Microsoft word

Learning about Microsoft Word


This time i learned something about Microsoft Word 2010 and his content.This program have lots of the very helpful options like coverpage or word styles. I did a screen capture by snipping tool and edited by ThinkLink.com. Here is link to picture with little solution. You can see it here